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Dealing with Difficult People

Presented by Dr. Michael Schwartz

October 19, 2026 | University Center - UC1

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  • October 19, 2026 - 01:00 PM

    • About the presentation

    Imagine a world where everybody is pleasant and easy to get along with. It might be nice, but it would also be very boring! The good news is that there are “difficult people” to help keep life from being boring. The bad news is that we still must deal with and get along with these “difficult people” who make life less boring. And we must continue to effectively conduct our daily activities, both personal and professional. We will try to understand “difficult people” and how we can deal with them.
    • October 19, 2026 - 01:00 PM

    “About the Presenter: Dr. Michael L. Schwartz, DBA, PE, PMP is an engineer who transitioned to a career in training people skills. These include leadership, team building, conflict management and emotional intelligence. Originally from New York City, Michael states, “Issues in programs and projects are not from a lack of technical talent, they are from people’s inability to work and play well together.” His training focuses on people’s skills to help professionals deal with these issues. Michael is a regular contributor to the MORE program.”

    Dr. Michael Schwartz

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